Privacy

Privacy Policy

How GereNetCo collects, uses, and protects your information in the ChaircAlm application.

Effective Date: April 14, 2026  |  Last Updated: April 2026  |  Version 1.0
Section 1
Who We Are

GereNetCo LLC ("GereNetCo," "we," "us," or "our") operates the ChaircAlm patient safety awareness application at chaircalm.com. Our contact information is:

GereNetCo LLC
4539 N 22nd ST, Phoenix, AZ 85016
gerenet@gerenetco.com


Section 2
Information We Collect

Account Information: When you create a ChaircAlm beta account we collect your name, email address, dialysis schedule, and dialysis center (optional).

Health-Related Information: ChaircAlm collects patient-reported data including body weight, blood pressure readings, symptom reports, and treatment session data. This information is entered voluntarily by you during app use.

Contact Information: Phone numbers for SMS alert delivery — yours and your designated family contacts.

Consent Records: Your signed beta agreement including name, date, and IP address.

Usage Data: Login dates and times for account security and service improvement.


Section 3
How We Use Your Information

We use your information to:

  • Provide the ChaircAlm patient safety awareness service
  • Send SMS safety alert notifications to you and your designated contacts
  • Maintain your account and authenticate your access
  • Improve ChaircAlm during beta development
  • Comply with legal obligations

We do not use your information for advertising. We do not sell your information to third parties. We do not use your health data for any purpose other than operating the ChaircAlm service.


Section 4
SMS and Phone Number Use

Phone numbers collected by ChaircAlm are used solely to deliver patient safety alert notifications via SMS through Twilio Inc., our SMS service provider.

We do not share phone numbers with third parties for marketing purposes. Phone numbers are used only to deliver the specific message types you have consented to receive.

To opt out of SMS: Reply STOP to any ChaircAlm message or email gerenet@gerenetco.com.

For full SMS terms see our SMS Messaging Policy .


Section 5
Data Storage and Security

ChaircAlm is currently in beta and stores data using SQLite database on Render.com cloud infrastructure. Passwords are hashed using PBKDF2 with SHA-256 and are never stored in plain text.

We are actively developing a HIPAA-eligible hosting pathway for production deployment. As a beta product, ChaircAlm is not yet HIPAA compliant. Do not use ChaircAlm as your primary medical record system.

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure.


Section 6
Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Opt out of SMS communications at any time
  • Withdraw consent for beta participation

To exercise any of these rights contact gerenet@gerenetco.com.


Section 7
Third-Party Services

ChaircAlm uses the following third-party services:

  • Twilio Inc. — SMS message delivery
  • Render.com — Application hosting
  • Zoho Mail — Business email

These providers have their own privacy policies governing their use of your data.


Section 8
Contact Us

Privacy questions or requests:

GereNetCo LLC
4539 N 22nd ST, Phoenix, AZ 85016
gerenet@gerenetco.com
gerenetco.com